Published on July 24, 2011 By Phoon In Object Desktop

Using the new method of downloading and installing your apps.

DesktopX Pro 3 is SUPPOSED to be v 3.50.018, however the actual file downloaded is 4.00.017. Please fix this as I refuse to use that worthless version.

The non-pro version is the correct download however.

Thanks


Comments (Page 2)
on Jul 27, 2011

RedneckDude
Anyone wanna field reply #5?

 

on Jul 27, 2011

@Phoon   

on Jul 29, 2011

well, a full work week has passed since I posted this, and (not surprisingly) the issue is still not resolved.

Cmon.. is it really that difficult to fix this?

on Aug 02, 2011

yet another few days passed and no fix.

To further muddy the waters, I have another account (from my place of business) in which we were one of those that paid something like $495 for DesktopX Pro when it was first released. Logging in with that account shows the link but that one does not work at all.

 

on Aug 02, 2011

To further muddy the waters, I have another account (from my place of business) in which we were one of those that paid something like $495 for DesktopX Pro when it was first released. Logging in with that account shows the link but that one does not work at all.

"There's a sucker born every minute" Stardock P.T. Barnum 

on Aug 06, 2011

10 working days now gone by and not a !@#$ing peep more on this. PLEASE, fix this issue. All I want is what I paid for and not a piece of crap program that doesn't work!

on Aug 06, 2011

You still got impulse installed it has 3.5 as the most recent if you haven't ticked pre release or it lists 3.91 beta if pre release is ticked.

 

edit:since i haven't selected pre release my version is 3.5 

on Aug 06, 2011

scorpNZ
You still got impulse installed it has 3.5 as the most recent if you haven't ticked pre release or it lists 3.91 beta if pre release is ticked.

 

edit:since i haven't selected pre release my version is 3.5 

scorpNZ, I'm fully aware of the impusle option, however I am not installing impulse as that is not the official method of downloading apps any longer and I see no reason to jump through that hoop. I can't possibly be the only one in this situation.

on Aug 12, 2011

I received an email from Zubaz on 8-10-11 stating that support is still working on this.

Also noticed the ticket status is "On Hold".

Ok, what is "On Hold" and more important, WHY is this "On Hold". Why would you guys even think about having DXPro v 4 available for download under a customers apps. Not only is it Beta but it is a complete POS beta that is known to not function even remotely well.

I just cant fathom why this is such a hard issue to resolve.

on Aug 12, 2011

I have to agree with Phoon here. I still have Impulse and an Impulse archive for DX Pro. But if I didn't, and I needed to reinstall, I'd have to use 4.0 and I can't work with 4.0. It simply isn't a good working version.

You don't even have a way to know which version you have until you begin the install.

 

I hope this gets fixed soon.

It shows this:

 

I get this:

 

on Aug 12, 2011

Thanks RND!

 

on Aug 12, 2011

On hold means it's being worked on.  Closed is what you have to worry about.

 

RND, we are aware of that issue too and are working on getting it right.

on Aug 12, 2011

Thanks Zub!

on Aug 12, 2011

thanks for clearing up the status confusion. 

 

on Aug 12, 2011

thanks for clearing up the status confusion.
 
Sorry there was any confusion at all.